Last updated: June 2026

Company: ECOM PLUSE LTD
Company Number: 16938843
Registered Address: Office 6754, 58 Peregrine Road, Hainault, Ilford, Essex, IG6 3SZ, United Kingdom
Email: info@ladylikelondon.store

Please read these Terms of Service carefully before using the Lady Like London website or placing an order. By accessing our website or making a purchase, you agree to be bound by these terms.

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1. ABOUT US

This website is operated by ECOM PLUSE LTD, a company registered in England and Wales under Company Number 16938843, trading as Lady Like London.

Registered Address: Office 6754, 58 Peregrine Road, Hainault, Ilford, Essex, IG6 3SZ, United Kingdom
Email: info@ladylikelondon.store

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2. ELIGIBILITY

By using this website, you confirm that:
- You are at least 18 years of age
- You are legally capable of entering into a binding contract
- The information you provide is accurate and complete

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3. PRODUCTS AND AVAILABILITY

We make every effort to display our products accurately, including descriptions, images, and sizing. However:
- Colours may vary slightly due to monitor settings
- Sizes are provided as a guide — please refer to our size guide
- All products are subject to availability
- We reserve the right to discontinue any product at any time

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4. PRICING AND PAYMENT

- All prices are displayed in GBP (£) and include VAT where applicable
- We reserve the right to change prices at any time without prior notice
- The price charged will be the price shown at the time your order is confirmed
- Full payment is required at the time of purchase
- We accept all major credit and debit cards and other methods listed at checkout
- All transactions are processed securely via our payment provider

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5. ORDERS AND CONTRACT

When you place an order, you are making an offer to purchase. A contract is formed when we send you an order confirmation email. We reserve the right to refuse or cancel any order at our discretion, including in cases of:
- Pricing or product errors
- Stock unavailability
- Suspected fraudulent activity

If we cancel your order, you will receive a full refund within 5-10 business days.

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6. DELIVERY

We aim to dispatch all orders within 1-2 business days. Estimated delivery times are provided as a guide and are not guaranteed. We are not liable for delays caused by couriers, customs, or circumstances beyond our control. Please refer to our Shipping Policy for full details.

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7. RETURNS AND REFUNDS

Please refer to our Return and Refund Policy for full details on how to return items and receive refunds.

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8. CONSUMER RIGHTS

Nothing in these Terms of Service affects your statutory rights as a consumer under UK law, including rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.

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9. INTELLECTUAL PROPERTY

All content on this website — including text, images, logos, graphics, and design — is owned by or licensed to ECOM PLUSE LTD. You may not reproduce, distribute, or use any content without our prior written permission.

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10. LIMITATION OF LIABILITY

To the fullest extent permitted by law, ECOM PLUSE LTD shall not be liable for:
- Any indirect, incidental, or consequential loss or damage
- Loss of profits, revenue, or data
- Losses arising from use of or inability to use our website

Our total liability in any circumstance shall not exceed the value of your order.

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11. GOVERNING LAW AND JURISDICTION

These Terms of Service are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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12. CHANGES TO THESE TERMS

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the new terms.

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CONTACT

ECOM PLUSE LTD — Lady Like London
Office 6754, 58 Peregrine Road, Hainault, Ilford, Essex, IG6 3SZ, United Kingdom
Company Number: 16938843
Email: info@ladylikelondon.store