Last updated: June 2026

At Lady Like London, your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help.

Returns
- Items can be returned within 30 days of the delivery date.
- Items must be unused, unworn, and in their original packaging with all tags attached.
- Sale or discounted items are non-refundable unless faulty or damaged.
- Underwear, swimwear, and pierced jewellery cannot be returned for hygiene reasons.

How to Return
1. Email us at ecompluseltduk@gmail.com with your order number and reason for return.
2. We will confirm your return and provide the return address within 1-2 business days.
3. Pack the item securely and ship it back (we recommend a tracked service).
4. Return postage is the customer's responsibility unless the item is faulty.

Refunds
Once we receive and inspect your returned item, we will notify you by email. If approved, your refund will be processed to your original payment method within 5-10 business days.

Exchanges
We are happy to offer exchanges for a different size or colour, subject to stock availability. Please contact us at ecompluseltduk@gmail.com.

Faulty or Damaged Items
If your item arrives faulty or damaged, please contact us within 48 hours of delivery with your order number and clear photos. We will arrange a replacement or full refund.

Contact Us
Email: ecompluseltduk@gmail.com
Lady Like London — London, United Kingdom