Last updated: June 2026

Company: ECOM PLUSE LTD
Company Number: 16938843
Registered Address: Office 6754, 58 Peregrine Road, Hainault, Ilford, Essex, IG6 3SZ, United Kingdom
Email: info@ladylikelondon.store

At Lady Like London, we work hard to get your order to you as quickly and safely as possible.

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ORDER PROCESSING

- Orders are processed within 1-2 business days of payment confirmation
- Processing takes place Monday to Friday, excluding UK public holidays
- Orders placed after 2:00 PM on Friday will be processed the following Monday
- You will receive a dispatch confirmation email with tracking details once your order has been shipped

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UK DELIVERY OPTIONS

Standard Delivery:
- Estimated delivery: 5-8 business days

- Free on all orders.

Express Delivery:
- Estimated delivery: 3-5 business days

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ORDER TRACKING

Once your order is dispatched, you will receive an email containing your tracking number and a link to track your delivery. If you have not received your tracking details within 4 business days of placing your order, please contact us at info@ladylikelondon.store.

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DELIVERY ADDRESS

Please ensure your delivery address is entered correctly at checkout. ECOM PLUSE LTD cannot be held responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at info@ladylikelondon.store — we will do our best to amend the address before dispatch.

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FAILED DELIVERIES

If a delivery attempt is unsuccessful, the courier will typically leave a card with instructions on how to rearrange delivery or collect your parcel. Uncollected parcels may be returned to us. In this case, re-delivery charges may apply.

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LOST OR DAMAGED IN TRANSIT

If your order appears to be lost or arrives damaged:
- Contact us at info@ladylikelondon.store within 7 days of the expected delivery date
- Include your order number and a description of the issue
- For damaged items, please include photographs

We will investigate with the courier and aim to resolve the issue as quickly as possible.

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CONTACT

ECOM PLUSE LTD — Lady Like London
Office 6754, 58 Peregrine Road, Hainault, Ilford, Essex, IG6 3SZ, United Kingdom
Company Number: 16938843
Email: info@ladylikelondon.store